At Digital Travel Astoria, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, or contacting us. This Privacy Policy explains how we collect, use, protect, and disclose your information.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or request our travel services, we may collect information such as:
- Full name
- Phone number
- Email address
- Billing or payment information
- Passport or identification details when required for ticketing or travel services
- Travel dates and destinations
- Flight preferences and booking information
- Information you provide through contact or inquiry forms
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
- Process air ticket bookings and travel requests
- Provide travel-related services and assistance
- Communicate with you about bookings, inquiries, or services
- Provide booking confirmations, updates, and important travel information
- Process payments and related transactions
- Respond to customer questions and support requests
- Improve our website, services, and customer experience
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
Digital Travel Astoria does not sell or rent your personal information.
We may share necessary information with trusted third parties when required to provide our services. These may include:
- Airlines and airline reservation systems
- Travel service providers
- Payment processors and financial service providers
- Technology, hosting, or website service providers
- Government or regulatory authorities when legally required
We only aim to share information that is reasonably necessary for the relevant service or legal requirement.
4. Payment Information
Payments may be processed through third-party payment providers. Depending on the payment method used, your payment information may be handled directly by the relevant payment processor.
Digital Travel Astoria does not intend to store complete payment card information on its website unless specifically required and securely supported by the applicable payment system.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and enhance your browsing experience.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and fulfill other legitimate business purposes.
When information is no longer required, we may securely delete or dispose of it in accordance with applicable requirements.
8. Third-Party Websites
Our website may contain links to third-party websites, including airline, payment, travel, or other service providers.
Digital Travel Astoria is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
9. Children’s Privacy
Our services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
- Object to or restrict certain processing
- Request information about how your data is used
To make a privacy-related request, please contact Digital Travel Astoria using the contact information provided on our website.
11. Changes to This Privacy Policy
Digital Travel Astoria may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us through the contact details provided on our website.
Digital Travel Astoria
Air Ticketing & Travel Services