Welcome to Digital Travel Astoria. These Terms & Conditions govern your use of our website and the travel and air ticketing services we provide. By accessing our website or using our services, you agree to comply with these terms.
Please read them carefully before making a booking or using our services.
1. About Our Services
Digital Travel Astoria provides air ticketing and travel-related services, including assistance with domestic and international flight bookings.
Our services may include:
- Domestic and international air ticket booking
- One-way and round-trip flight reservations
- Flight schedule and fare assistance
- Travel planning support
- Ticket modification and cancellation assistance
- Travel-related consultation and support
We act as a travel service provider or booking intermediary where applicable. The actual flight transportation is provided by the relevant airline or carrier.
2. Booking and Reservations
Customers are responsible for providing accurate information when making a booking, including:
- Full name as shown on the travel document
- Date of birth, where required
- Passport or identification details
- Travel dates
- Departure and destination information
- Contact information
Customers should carefully review all booking details before confirming their reservation.
Digital Travel Astoria is not responsible for problems caused by incorrect, incomplete, or misspelled information provided by the customer.
3. Ticket Prices and Availability
Flight fares and seat availability may change at any time and are controlled by airlines and applicable reservation systems.
A quoted fare is not considered final until the booking has been successfully confirmed and payment has been received, where applicable.
Additional taxes, airline fees, service charges, baggage fees, or other applicable charges may apply depending on the selected ticket and airline.
4. Payment
Customers must complete payment according to the agreed payment terms before tickets or travel documents are issued, unless otherwise confirmed by Digital Travel Astoria.
We reserve the right to cancel or decline a booking if payment is not received within the required time.
Customers are responsible for ensuring that payment information provided is accurate and valid.
5. Ticket Changes and Cancellations
Changes, cancellations, refunds, and rebooking are subject to the fare rules and policies of the applicable airline.
Some tickets may be non-refundable or may carry cancellation, change, or rebooking fees.
Digital Travel Astoria may assist customers with eligible changes or cancellations, but we cannot guarantee that an airline will approve a requested change, cancellation, or refund.
Any applicable airline penalties and Digital Travel Astoria service charges may be deducted from the refundable amount.
6. Refunds
Refund eligibility depends on the airline’s fare rules, ticket conditions, and applicable laws.
Where a refund is approved, processing times may vary depending on the airline, payment method, and financial institution.
Digital Travel Astoria is not responsible for delays caused by airlines, banks, payment processors, or other third parties.
7. Travel Documents and Requirements
Customers are responsible for ensuring that they have all required travel documents before departure.
This may include:
- Valid passport or identification
- Visa or entry permits
- Transit visas, where applicable
- Health or vaccination documentation where required
- Other documents required by the destination country or airline
Digital Travel Astoria may provide general travel assistance, but customers are ultimately responsible for meeting the entry, visa, immigration, and documentation requirements applicable to their journey.
8. Flight Schedules and Changes
Airlines may change flight schedules, departure times, routes, aircraft, or other travel arrangements.
Digital Travel Astoria is not responsible for airline-initiated delays, cancellations, schedule changes, missed connections, denied boarding, or other disruptions caused by the airline.
Where possible, we will assist customers in communicating with the airline or finding available alternatives.
9. Baggage
Baggage allowances, restrictions, excess baggage charges, and related policies are determined by the applicable airline and fare type.
Customers are responsible for checking the baggage policy associated with their ticket before traveling.
Digital Travel Astoria is not responsible for lost, delayed, damaged, or restricted baggage caused by the airline or other carrier.
10. Customer Responsibilities
Customers agree to:
- Provide accurate and complete information
- Review booking details before confirmation
- Pay all applicable charges on time
- Maintain valid travel documents
- Follow airline and airport rules
- Comply with immigration and entry requirements
- Arrive at the airport within the required time
- Inform Digital Travel Astoria promptly about relevant changes to their travel plans
11. Third-Party Services
Our services may involve third parties, including airlines, payment providers, reservation systems, hotels, travel providers, and other service partners.
Their services may be subject to separate terms, conditions, policies, and restrictions.
Digital Travel Astoria is not responsible for the acts, omissions, policies, or service failures of independent third parties.
12. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with website security or functionality
- Copy, reproduce, or misuse website content without permission
We reserve the right to restrict or terminate access to the website where misuse or unauthorized activity is suspected.
13. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, flight availability, fares, schedules, travel requirements, and other information may change without notice.
We do not guarantee that all website information will always be complete, accurate, current, or free from errors.
14. Limitation of Liability
To the extent permitted by applicable law, Digital Travel Astoria shall not be liable for losses, costs, delays, or damages resulting from circumstances outside our reasonable control, including airline cancellations, delays, schedule changes, weather conditions, airport closures, government restrictions, strikes, technical failures, or other force majeure events.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.
15. Intellectual Property
All content on the Digital Travel Astoria website, including text, graphics, logos, images, designs, and other materials, is owned by or used with permission by Digital Travel Astoria unless otherwise stated.
You may not reproduce, distribute, modify, or use our website content for commercial purposes without prior written permission.
16. Privacy
Your use of our services is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website and services, you acknowledge that you have read and understood our Privacy Policy.
17. Changes to These Terms
Digital Travel Astoria reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective when the revised terms are published on this page. We recommend reviewing this page periodically.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Digital Travel Astoria operates, unless otherwise required by applicable law.
Any disputes arising from the use of our website or services shall be handled in accordance with applicable legal procedures.
19. Contact Us
If you have questions about these Terms & Conditions, bookings, or our travel services, please contact us through the contact details provided on our website.
Digital Travel Astoria
Air Ticketing & Travel Services